Terms & Services
Last Updated: September 25, 2026
Welcome to VEDAMOM. These Terms & Services govern your access to and use of the VEDAMOM website and your purchase of products from our online store.
By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Services. If you do not agree with these terms, please do not use our website or services.
1. About VEDAMOM
This website is operated by VEDAMOM LLP. Throughout these Terms & Services, the terms "VEDAMOM", "we", "us", and "our" refer to VEDAMOM LLP.
VEDAMOM offers personal care and wellness products through its online store at vedamom.com.
2. Eligibility
By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law.
If you are placing an order on behalf of another person or entity, you represent that you have the authority to do so.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, ingredients, specifications, prices, and other information displayed on our website are accurate and up to date.
However, colours, packaging, appearance, or other visual characteristics may vary slightly from the images displayed on your device.
VEDAMOM reserves the right to correct errors, update product information, modify product specifications, or discontinue products at any time without prior notice.
4. Orders and Order Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation by email, SMS, or other available communication method.
An order confirmation does not necessarily constitute final acceptance of the order. We reserve the right to accept, reject, cancel, or limit an order where reasonably necessary.
If we cancel an order after payment has been received, the applicable amount will be refunded through the relevant payment method, subject to applicable policies.
5. Pricing
All product prices displayed on our website are subject to change without prior notice.
Applicable taxes, shipping charges, discounts, or other charges will be displayed at checkout where applicable.
In the event of an obvious pricing or technical error, VEDAMOM reserves the right to cancel the affected order and refund any amount already paid.
6. Payment
We use third-party payment service providers to process online payments.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Payment transactions may be subject to the terms, conditions, and privacy policies of the relevant payment provider.
7. Shipping and Delivery
Orders are processed and delivered in accordance with our Shipping Policy.
Estimated delivery times are provided for guidance and may vary depending on the delivery location, courier availability, weather conditions, public holidays, operational disruptions, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate and complete delivery information.
8. Returns, Refunds and Cancellations
Returns, refunds, replacements, and order cancellations are subject to the applicable VEDAMOM return and refund terms communicated on our website or during the order process.
Certain products may not be eligible for return or exchange for hygiene, safety, or other legitimate business reasons.
Where a return or refund is approved, the applicable refund will be processed through the relevant payment method or according to the applicable refund procedure.
9. Use of the Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to our systems
- Interfere with the operation or security of the website
- Upload malicious code, viruses, or harmful content
- Copy or reproduce website content without permission
- Misuse our website, products, brand, or services
- Attempt to collect information about other users without authorization
10. Intellectual Property
Unless otherwise stated, all content available on the VEDAMOM website, including text, photographs, graphics, logos, trademarks, product descriptions, designs, videos, icons, and other materials, is owned by or licensed to VEDAMOM.
You may not reproduce, distribute, modify, publish, transmit, sell, license, or commercially exploit any website content without our prior written permission.
11. User Reviews and Content
If you submit reviews, photographs, testimonials, comments, or other content to VEDAMOM, you are responsible for ensuring that the content is accurate and does not violate the rights of any other person.
By submitting content, you grant VEDAMOM permission to use, reproduce, display, and publish that content for legitimate business, marketing, or website purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, misleading, offensive, abusive, defamatory, or otherwise inappropriate.
12. Product Use and Personal Responsibility
Products purchased from VEDAMOM should be used according to the applicable product instructions, labels, and recommendations.
Product information provided on our website is intended for general informational purposes and should not be considered medical advice, diagnosis, or treatment.
If you have a known allergy, medical condition, are pregnant or breastfeeding, or have any concern about using a product, consult an appropriately qualified healthcare professional before use.
Stop using a product and seek appropriate professional advice if you experience an unexpected or severe reaction.
13. Third-Party Services and Links
Our website may use or link to third-party services, including payment providers, shipping providers, analytics services, social media platforms, and other service providers.
VEDAMOM is not responsible for the content, availability, security, or privacy practices of third-party websites or services.
14. Disclaimer
We make reasonable efforts to maintain the availability and accuracy of our website. However, the website and its content are provided subject to availability and may occasionally contain errors, interruptions, or inaccuracies.
To the extent permitted by applicable law, VEDAMOM does not guarantee that the website will always be uninterrupted, error-free, secure, or completely accurate.
15. Limitation of Liability
To the maximum extent permitted by applicable law, VEDAMOM shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the website or products.
Nothing in these Terms & Services excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless VEDAMOM, its representatives, employees, service providers, and affiliates from claims, losses, liabilities, damages, costs, or expenses arising from your unlawful use of the website, violation of these terms, or infringement of another person's rights.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, process, and protect personal information.
18. Changes to These Terms
VEDAMOM may update these Terms & Services from time to time to reflect changes to our products, services, website, business practices, or applicable laws.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.
19. Governing Law
These Terms & Services shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.
20. Contact Us
If you have any questions regarding these Terms & Services, please contact us:
VEDAMOM LLP
Email:
contact@vedamom.com
Website:
vedamom.com
We will make reasonable efforts to respond to your enquiry within a reasonable period.